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Honeycomb & Rye

Refund, Cancellation & Change Policy

Last updated October 18, 2026

Deposits

Deposits reserve your date and the ingredients and time we set aside for your order. Unless stated otherwise on your quote, deposits are non-refundable within 7 days of your pickup or delivery date.

Cancelling or changing an order

Contact us as soon as possible. Changes are subject to availability. Cancellations more than 7 days before pickup receive a full refund of amounts paid; within 7 days, the deposit is kept and any balance paid is refunded.

Problems with your order

If something isn’t right, tell us within 24 hours of pickup or delivery with a photo, and we’ll make it right with a replacement, credit or refund.

How refunds are paid

Refunds go back to the original payment method. Card refunds usually appear within 5–10 business days.

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